Returns & Exchange
We are dedicated to your satisfaction with our products. If you are not completely happy with your purchase, you have 14 days from the date of delivery to initiate a return.
Please be aware that taxes, duties, shipping, and return fees are non-refundable. The refund amount will reflect the purchase price at the time of sale and is unaffected by any changes in currency exchange rates.
To start a return process, please contact us at hello@heyyasisters.com with your order number, and we will provide you with the necessary steps.
Kindly note, if you refuse to pay the taxes and choose to return the item, any applicable import duties will be deducted from your refund. We appreciate your understanding and cooperation in this matter.
Please be aware that taxes, duties, shipping, and return fees are non-refundable. The refund amount will reflect the purchase price at the time of sale and is unaffected by any changes in currency exchange rates.
To start a return process, please contact us at hello@heyyasisters.com with your order number, and we will provide you with the necessary steps.
Kindly note, if you refuse to pay the taxes and choose to return the item, any applicable import duties will be deducted from your refund. We appreciate your understanding and cooperation in this matter.